This Privacy Policy explains how DerbyPredictions collects, uses, stores and protects personal information when users visit our website, create an account, contact us or purchase access to our football research memberships.
DerbyPredictions.com is a digital football intelligence and research platform providing football analysis, strategy education, model notes, tactical previews and member research content.
For privacy-related questions, users can contact us at info@derbypredictions.com.
We may collect information such as name, email address, account details, membership status, payment-related records, support messages, website usage data, IP address, browser information and cookie preferences.
We only aim to collect information that is necessary to operate, improve and protect the platform.
We use reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, loss or disclosure.
We do not sell personal information to advertisers or unrelated third parties.
We may collect personal information that users provide directly, including name, email address, contact form messages, account registration details, membership preferences and customer support enquiries.
When users purchase a membership, payment may be processed by a third-party payment provider. DerbyPredictions may receive limited payment-related information such as transaction status, plan type, billing email and subscription status, but we do not store full card details on our website.
We may collect technical information such as IP address, browser type, device type, pages visited, time spent on the website, referral source and general usage patterns. This helps us improve website performance, security and user experience.
DerbyPredictions may use cookies and similar technologies to support website functionality, remember preferences, analyse traffic, improve performance and manage account access. Users may control cookies through their browser settings or cookie consent tools where available.
We may use personal information to provide membership access, deliver research content, respond to support requests, process subscription status, improve the website, prevent abuse, maintain security, send service messages and comply with legal or administrative obligations.
We may send service-related emails such as account updates, access information, billing notices, membership confirmations or support replies. If we send marketing emails, users may unsubscribe using the instructions provided in those emails.
We may share limited personal information with trusted service providers that help us operate the platform, including payment processors, email providers, hosting providers, analytics tools, security services and customer support systems. These providers should only use the information for the service they provide to us.
Payments may be handled by third-party payment processors such as Stripe or similar providers. Their handling of payment information is governed by their own privacy and security policies. Users should review the payment provider’s policies before completing a transaction.
We retain personal information only for as long as reasonably necessary to provide the service, manage memberships, resolve disputes, maintain business records, improve security, comply with legal obligations and enforce our Terms & Conditions.
Depending on location and applicable law, users may have rights to access, correct, delete, restrict or object to the use of their personal information, request a copy of their data or withdraw consent where consent is the legal basis for processing.
Users may access DerbyPredictions from different countries. Personal information may be processed in countries where our service providers operate. We aim to use appropriate safeguards where required by applicable data protection laws.
We take reasonable steps to protect personal information, but no online system can be guaranteed to be completely secure. Users are responsible for keeping account login details confidential and notifying us if they suspect unauthorised access.
DerbyPredictions is not intended for children. Users must be old enough to use digital membership services in their location. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page. Continued use of the website after changes are published means users accept the updated policy.
For privacy questions, data requests or concerns about how personal information is handled, contact us at info@derbypredictions.com.
DerbyPredictions provides football analysis, strategy education and research content only. We do not operate gambling services, accept wagers, hold customer funds, provide bookmaker services or guarantee sporting outcomes. Personal information is used to operate and improve the digital research platform, manage membership access and respond to user requests.